The ongoing AMC of Servers, Computers & Networking Components is going to expire in mid March 2022. For continuation of AMC services of IT items at CSIR-NML new indent needs to be floated. In view of this, list of IT items to be considered for forthcoming AMC is prepared on the basis of (a) items presently covered under ongoing AMC and (b) requests received from user for Addition or Deletion of items in AMC list. The list of items is available at http://shashi-pc.nmlindia.org/amc2021/ (copy and paste URL to browser). All IT user of CSIR-NML is requested to kindly go through the above said list of items.
For any kind of Addition or Deletion or discrepancy rectification, please follow the following procedure.
Procedure for ADDITION of ITEM: In case your system is not available under above said list, then PIR holder needs to initiate the process for addition by sending an email (skc@nmlindia.org) or duly signed hardcopy by PIR holder with subject line "ADDITION of item in AMC List" with complete information as available under your PIR List: Name of Person, ID Number, Division, PIR Number, Complete description of item with serial number and Location.
Important Note for ADDITION of Items:
(a) Systems covered under OEM warranty will not be considered for AMC.
(b) Type of laptops falls under the category as mentioned through e-notice of SPO dated Wed, 10 Feb 2021 (http://email.nmlindia.org/forums/archive/notice/2021/February/msg00032.html) will not be considered for AMC. Hence all the PIR holder are requested to ensure that their proposed laptop does not fall under the category as mentioned in the above mentioned e-notice.
(c) Computer systems connected with scientific equipment: The AMC will be considered for basic hardware of computer system ONLY like other standalone system covered under AMC. Any addon items installed for equipment, communication card, special form factor card/parts, non generic item, software/database/device driver support will not come under the purview of AMC.
(d) Only officially procured systems will be considered for AMC.
(e) Before including the items in AMC, the vendor will carry out the Acceptance Test/ Survey for the working status of each system. If any pirated software found during system survey, Such system will not be considered for AMC since CSIR-NML has zero tolerance policy for piracy.
Procedure for DELETION of ITEM:
In case, if any user wants their system to be removed from the above said list, then PIR holder needs to initiate the process for DELETION by sending an email (skc@nmlindia.org) / duly signed hard copy by PIR holder with subject line "DELETION of system from AMC List" with following information as available under your PIR List: Name of Person, ID Number, Division, PIR Number, Complete description of item
The deadline for giving your request for Addition, Deletion of item and discrepancy rectification (if any) is December 17, 2021, you all are requested to strictly adhere to the given timeline.
Happy Computing!
Thanking You and with kind regards,
SK Choudhary
for IT Group: KRIT Div.
Contact 5090